Nicha's Loop 410 - San Antonio

Weekly Review Dashboard | Jan 27 - Feb 2, 2026

Taco Pepper Guacamole Margarita Nachos Burrito Hard Taco Skull
Total Reviews
10
5-Star Reviews
9
Average Rating
4.9
Server Mentions
80%

MaracaServer Performance - Mentions by NameMaraca

Silver 3 mentions
3
Gabriel 2 mentions
2
James 2 mentions
2
Tina 1 mentions
1
Burrito Guacamole

💬 Outstanding Customer Reviews

Paul Heinert ⭐⭐⭐⭐⭐
"First visit and I’m already planning to come back — shoutout to Silver This was my first time at Nicha’s, and it absolutely won me over. The food tasted fresh, the portions were generous, and everything came out hot and exactly how I ordered it. The place felt welcoming and comfortable, which made it an easy first-time experience. The biggest reason I’m giving five stars is the service from Silver. Silver was friendly, patient, and super helpful with recommendations, and made sure I had everyt"
Google Review
Abby Bombino ⭐⭐⭐⭐⭐
"Went in to enjoy some amazing food and drinks. Entering I was greeted and seated right away. The server Tina was training someone and showing him the ropes. She was on point with everything. Offered food and drink suggestions and was very friendly, it’s like we were old friends. She was setting a great example of how to treat her customers, I was treated like family. Her trainer came to check on me to see if there was anything I needed and was also very nice. I will certainly go back and certain"
Dinner$10–20
Orlando Lopez ⭐⭐⭐⭐⭐
"This Nichas location never disappoints! Always good service at the Bar top and always great food! Didn't take pics of the Beef Fajita nachos I had but take my word for it....they were delicious!"
Lunch$10–20
Frank Mendez ⭐⭐⭐⭐⭐
"Our waitress Josie was pleasant and provided good service and we were pleased however, she seemed overwhelmed at times."
Breakfast$40–50
Taco Skull

📊 Key Insights & Trends

✅ Top Strengths

  • Outstanding Service: 8 out of 10 reviews specifically mentioned servers by name (80%)
  • Consistent Quality: 90% of reviews gave 5 stars (9 out of 10)
  • High Satisfaction: Average rating of 4.9/5.0 indicates exceptional customer experience
  • Fan Favorite: Fajita is the most mentioned menu item this week
  • Customer Loyalty: 2 reviews mention being repeat customers

🎯 Server Spotlight

  • Silver: 3 mentions - Praised for excellent service
  • Gabriel: 2 mentions - Praised for excellent service
  • James: 2 mentions - Praised for excellent service

⚠️ Areas for Attention

  • No Major Issues: All reviews this week were generally positive
  • Review Responses: Consider responding to all reviews to boost engagement
  • Photo Requests: Encourage customers to add photos with their reviews

🏆 Popular Menu Items

  • 🌮 Fajita (1 mentions) - "ke pics of the Beef Fajita nachos I had but take my word for it..."
  • 🫔 Nacho (1 mentions) - "of the Beef Fajita nachos I had but take my word for it....they"
  • 🥑 Beef (1 mentions) - "'t take pics of the Beef Fajita nachos I had but take my word fo"
Hecho Con Amor

Hecho con Amor

Overall Performance: Excellent ⭐

4.9/5.0 Average Rating | 90% Five-Star Reviews | Strong Service Culture

Margarita Taco Pepper Nachos Guacamole Burrito Hard Taco